Known Issues
This page tracks known issues in Recall along with their status and expected resolution.
How to Read This Page
| Status |
Meaning |
| Investigating |
We're aware of the issue and looking into it |
| In Progress |
A fix is being developed |
| Fixed (Next Release) |
Fixed and will be included in the next update |
| Resolved |
Fixed in the current version |
| Workaround Available |
No fix yet, but there's a way to work around it |
Current Issues
Word Integration
| Issue |
Status |
Details |
| No known issues at this time |
— |
— |
Search & Indexing
| Issue |
Status |
Details |
| No known issues at this time |
— |
— |
Clerk AI
| Issue |
Status |
Details |
| No known issues at this time |
— |
— |
Documents & Matters
| Issue |
Status |
Details |
| No known issues at this time |
— |
— |
User Interface
| Issue |
Status |
Details |
| No known issues at this time |
— |
— |
| Issue |
Status |
Details |
| No known issues at this time |
— |
— |
Recently Resolved
Issues that have been fixed in recent updates.
| Issue |
Version Fixed |
Date |
| No recently resolved issues |
— |
— |
Reporting Issues
If you encounter a problem that isn't listed here:
- Check the Troubleshooting Guide for common solutions
- Review the FAQ for answers to common questions
- Contact support at retrieval.company with:
- A description of the problem
- Steps to reproduce it
- Your macOS version (Apple menu → About This Mac)
- Any error messages you see
Issue History
For a complete history of resolved issues, see the release notes included with each Recall update.